What is a Data Source?
A data source is a repository where your information is stored, and it serves as the foundation for AskHandle to generate answers and content. You can import data into a data source using three methods: uploading files (PDF, DOCX, CSV, TXT, or Markdown), inserting a webpage URL, or directly typing or pasting content into a plain text field. You can use one, two, or all three methods depending on your needs.
What Kind of Data Should I Include? Do I Need to Add Questions?
The data you import should be relevant to the goals you want your AI chatbot to achieve. Any information you want AskHandle to provide as an answer to user queries should be included in your data source. You don't need to include specific questions—AskHandle is pre-trained to understand user queries, regardless of how they are phrased or the language used. For instance, you can upload a PDF containing details about your services, product features, or contact information. The AI will automatically learn from this document, and when a user asks a related question, it will respond with the appropriate information from your uploaded content.
Can I Use a Webpage URL to Train the AI?
Yes, you can train your AI chatbot using a webpage URL. This is one of the three ways to import data into a data source and is a simple method to provide relevant information. However, keep in mind that if the webpage you choose doesn’t allow crawling, AskHandle won't be able to access its content. In such cases, the AI won't be able to learn from the webpage, and it won't be able to answer queries based on that data. It's important to ensure the webpage permits crawling when using this method.
Is the Chatbot Ready to Use Once I Import Data?
After you import and save your data into the data source, give the AI a few seconds to process the information. Refresh the Command Center page, and when the “Processed” label appears next to your data source, it means your chatbot is ready. If the label still says “Unprocessed,” wait a few more seconds and refresh the page again until the status changes to “Processed.” This indicates that your chatbot has successfully processed the data and is ready to answer user queries based on the information you've provided.
