How to Set Up Interactive Options?

Interactive options are quick-reply buttons that let users click to send short messages. You can use these buttons to highlight frequently asked topics or guide users through common actions.

Editing Interactive Options

1. In the Command Center, locate the "Edit" button next to the interactive option you want to modify.

2. Click the "Edit" button to open the settings for that button. Here, you can update the text to better match your needs.

3. After making your changes, click "Save" to apply and update the button.

Removing Interactive Options

1. Click the "Edit" button next to the interactive option you want to remove.

2. In the settings, uncheck the "Show Button" box to hide the button.

3. Click "Save" to finalize the removal. The button will no longer appear to users.

Interactive options are designed to improve user engagement. Keep in mind that changing or removing them can impact how users interact with your AI.