Understanding Paper Source's Return Policy

Paper Source is a well-known store that specializes in all things paper – from stationery to art supplies. With any purchase, there may be instances where you need to return or exchange a product. In this article, we will delve into Paper Source's return policy, covering their standard policy as well as any special considerations during the holiday season.

Paper Source's General Return Policy

Paper Source understands that sometimes purchases may not meet your expectations. In such instances, they strive to provide a hassle-free return process. Whether you made your purchase online or in-store, you are eligible for a return or exchange within 60 days of the original purchase date.

All items must be in their original condition and packaging, with all labels intact. This includes stationery, art supplies, and any other products sold by Paper Source. They will not accept returns on any used, personalized, or final sale items unless faulty or damaged upon arrival.

To initiate a return, contact Paper Source's customer service team via email or phone. They will provide you with a return authorization number and guide you through the process. Remember to include the original receipt or proof of purchase along with the item you are returning.

Paper Source's Holiday Return Policy

During the holiday season, Paper Source extends their return period to accommodate gifts purchased for loved ones. If you made a holiday purchase between November 1st and December 24th, you have until January 31st of the following year to initiate a return or exchange. This policy ensures that customers have ample time to handle any necessary returns or exchanges after the holiday rush.

Just like their general return policy, Paper Source requires all holiday returns to be in their original condition, packaging, and accompanied by a valid receipt or proof of purchase. It is important to note that personalized items cannot be returned unless they are found to be faulty or damaged upon receipt.

Contacting Paper Source's Customer Service

If you have any questions or concerns regarding Paper Source's return policy, their customer service team is readily available to assist you. You can reach them via email at [email protected] or by calling their toll-free number at 1-888-727-3711.

Paper Source's return policy aims to ensure customer satisfaction with their wide range of paper products. From their standard return period of 60 days to their extended holiday return policy, they cater to the needs of their valued customers. Remember to keep your original receipt or proof of purchase and contact customer service to initiate a return or exchange.