WIS International Return Policy and Extended Holiday Return Policy
WIS International is a global inventory and data collection service provider. Their return policy is designed to be fair, efficient, and customer-friendly. This article provides details on WIS International's return policy and their extended holiday return policy.
WIS International Return Policy
WIS International strives to provide a hassle-free return process. The company has established clear guidelines for returns to ensure a smooth experience.
Timeframe for Returns
Customers should inspect their purchases upon receipt. Any issues with the product must be reported to WIS International within 5 business days from delivery.
Return Authorization
To start a return, customers need to obtain a return authorization (RA) from WIS International. This can be done by contacting their customer service directly. The RA number must be displayed on the outside of the return package. Packages without a valid RA number may be returned to the customer or incur additional fees.
Eligibility for Returns
WIS International accepts returns for products that meet the following criteria:
- The item is in its original condition, unused, and undamaged.
- The packaging and all accompanying accessories are intact.
- The return occurs within the specified timeframe.
Return Process and Fees
Once authorized, customers must safely package and ship the item back to WIS International. A trackable and insured shipping method is recommended.
If the return is due to a mistake by WIS International, such as shipping the wrong item or a defective product, they will cover the return shipping costs. If the return is due to customer reasons, such as a change of mind, the customer may be responsible for the shipping fees.
Refunds and Store Credit
After receiving and evaluating the returned item, WIS International will process the refund for eligible returns. Refunds are typically issued in the same form of payment used for the original purchase. If this isn't possible, the customer may receive store credit equal to the value of the returned item.
Extended Holiday Return Policy
During the holiday season, WIS International offers an extended return policy.
The extended holiday return period begins on November 1st and extends until December 31st. Eligible holiday purchases can be returned until January 15th of the following year.
The same eligibility criteria for returns apply during the extended holiday return period. Customers should be familiar with these guidelines to ensure a successful return process.
WIS International's return policy offers a customer-focused experience. Their clear guidelines and reasonable timeframes make returns simple for eligible products. The extended holiday return policy provides additional time for returns during the holiday season.
