Value Village Return Policy: Everything You Need to Know
Thrift shopping enthusiasts know that Value Village offers a wide selection of second-hand items. It's a popular destination for finding great deals. What if you’re not completely satisfied with your purchase or need to return something? This article will outline the Value Village return policy and any special holiday return guidelines.
General Return Policy
Value Village's return policy is designed to be clear and accommodating. If you need to return an item, here’s what you should know:
- Return Window: Items can be returned within 7 days from the date of purchase.
- Return Options: You can exchange the item for another product of equal or lesser value or receive store credit. Note that cash refunds are generally not provided.
- Condition and Proof of Purchase: The item must be in its original condition with all tags or labels attached. You must present a receipt or proof of purchase. Keep your receipt until you're sure you want to keep your purchase.
Special Holiday Return Policy
Value Village offers a more flexible return policy during the holiday season.
- Extended Return Period: The return policy is typically extended during the holidays. This allows for additional time to return items bought as gifts or during holiday sales.
- Verification: Policies may vary, so it's important to check the specifics of the holiday return policy. You can ask in-store for the most accurate information.
How to Contact Value Village for Return Inquiries
If you have questions about your return or need assistance, Value Village offers several contact methods:
- Customer Service: Reach out to Value Village's customer service team through their contact form on their official website or by phone.
- In-Store: For immediate assistance, visit a Value Village location where staff can help with returns and other inquiries.
Additional Information
- Items Excluded from Return: Certain items may be excluded from returns, such as furniture or electronics, depending on local store policies.
- Holiday Shopping Tips: Keep a copy of your purchase receipt and inquire about the return policy for items bought during special promotions or sales.
Value Village has a straightforward return policy that allows exchanges or store credit within 7 days of purchase. The return policy is often extended during the holiday season to accommodate post-holiday returns. For specific details or questions about returns, consult their website or contact their customer service team. Happy shopping!
