Return Policy of RTC
Understanding the return policy is important when making a purchase. It's vital to know if a company has a customer-friendly return policy to address any issues with the product. This article provides an overview of RTC's return policy.
Returning Items to RTC
RTC aims to make returns easy for customers. If you need to return an item purchased through RTC, you can do so within 30 days of receiving your order.
To start the return process, visit the RTC website and find the "Returns" page. Fill out the required information, including your order number, name, address, and reason for the return. Providing accurate details will help prevent complications.
After submitting your return request, RTC will review it and send further instructions via email. Keep an eye on your inbox for any communication from RTC regarding your return.
Eligibility Criteria
The 30-day return window applies to most products. However, some items may have specific eligibility criteria or exceptions. For example, items like software, digital downloads, or personalized products may have different return policies.
To know the eligibility criteria for a specific product, check RTC's website or contact their customer support.
Special Holiday Return Policy
RTC understands the significance of gift-giving during the holiday season. To accommodate this, they offer a special holiday return policy. If you purchase from RTC between November 1 and December 31, you can return the item(s) until January 31 of the following year.
This extended return policy allows customers to assess their purchases, especially when buying gifts. Review the terms and conditions of this special policy to understand any restrictions or additional requirements.