How to Contact Rocket Money Customer Service

Rocket Money, formerly known as Truebill, is a personal finance service that helps users manage subscriptions, track expenses, and optimize financial strategies to save money. The company uses advanced technology to identify recurring charges, assist with unwanted subscriptions, and negotiate bills. Rocket Money also offers tools for budgeting, credit score monitoring, and automated savings.

If you need to contact Rocket Money’s customer service for account help, service inquiries, or billing issues, here are the ways to reach out.

Accessing Customer Service through the Rocket Money Website

To start, visit the Rocket Money website:

Visit Rocket Money's website and scroll to the bottom of the homepage to find the 'Help' or 'Support' link.
Click this link to access their help center. This page will typically have FAQs and contact options for customer service.

Contact Rocket Money via Email

For non-urgent questions, you can email customer service:

Compose an email detailing your issue or inquiry with any relevant information.
Send this email to the customer support email address found on their website or in their app. Note that the specific contact email for Rocket Money may not be publicly listed.

Using Rocket Money's Customer Support Form

An online support form can also be a direct way to submit your query:

Locate the 'Contact Us' or 'Support' form on the Rocket Money website.
Fill out the form with accurate information and a clear description of your request.
Submit the form and await a response from their team.

Reaching Out via Rocket Money's Mobile App

If you use the Rocket Money app, check for in-app support options:

Open the app on your mobile device.
Navigate to the settings or support section within the app.
Look for a 'Contact Us' or 'Help' option to send a message to their support team.

Reaching Rocket Money by Phone

For urgent issues or if you prefer speaking to someone directly, you can try calling Rocket Money:

Check emails or documents for a customer service number if you've interacted with Rocket Money before.
Use third-party resources such as consumer websites or bank statements that might display customer service contact numbers.

Be aware that some online resources may provide outdated or incorrect numbers. Always verify the source of any contact information.

Contacting Rocket Money’s customer service is straightforward with multiple options available. Whether through email, a web support form, the mobile app, or by phone, you can find the assistance you need. Always protect your personal information while seeking support.

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