How to Contact People's Bank Customer Service

People's Bank is dedicated to providing exceptional customer service, ensuring that customers have multiple ways to reach out for assistance, whether they have inquiries, need help with banking services, or want to provide feedback. Here’s a comprehensive guide on how you can get in touch with People's Bank's customer service team.

1. Call the Customer Inquiries Hotline

One of the most convenient ways to contact People's Bank is by calling their Customer Inquiries hotline. You can reach them at 1961 for any general inquiries. If you are calling from overseas, dial +94 112 031 001. Their representatives are available to assist you with any questions or concerns you may have about your account or banking services.

2. Contact the Head Office

For more specific or detailed inquiries, you can directly contact People's Bank's Head Office. The contact number for the Head Office is +94 11 2481481. This line is ideal for queries that require direct communication with the central management or specific departments.

3. Email Customer Support

If you prefer to communicate in writing or have a non-urgent issue, you can email People's Bank at [email protected]. This email address can be used for general inquiries, feedback, or to request information regarding your account or any of the bank's services.

4. Visit the People's Bank Website

The People's Bank website is a valuable resource for customers. On their website, you can find comprehensive information about their products and services, as well as contact details. The "Contact Us" page offers all the relevant contact information you may need.

5. Visit a Branch Location

For customers who prefer face-to-face interaction or require services that can only be handled in person, visiting a People's Bank branch is a good option. You can visit any of their branch locations throughout Sri Lanka, where friendly and knowledgeable staff are ready to assist you. The website also provides a branch locator tool to help you find the nearest branch.

6. SWIFT Code for International Transfers

If you need to perform international transactions, you will require the bank's SWIFT code, which is PSBKLKLX. This code ensures that your international wire transfers are processed accurately and efficiently.

7. Postal Address

If you need to send any documents or written correspondence, you can mail them to People's Bank at the following address:

No.75, Sir Chittampalam A. Gardiner Mawatha, Colombo 2, Sri Lanka.

People's Bank is committed to ensuring that their customers have easy access to their services and support. No matter which method you choose to contact them, the customer service team is ready to assist you with any banking needs or concerns. Don’t hesitate to reach out whenever you need help.

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