How to Contact Newegg Customer Service
Newegg offers various ways to connect with their customer service team. Whether you have questions about an order, need help with returns, or have other concerns, contacting their support team can help resolve your issues effectively. Here are the methods to reach Newegg's customer support:
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Phone Call: Customers can contact Newegg by calling 800-390-1119. Phone support is available from Monday to Friday, 8:00 AM to 7:00 PM PT. Speaking with a representative can provide quick answers and assistance.
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Chat Support: Newegg features a live chat option for immediate support. You can visit the Chat With Us page on Newegg's website for real-time assistance. The chat supports over 100 languages, making it accessible to a wider audience.
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Knowledge Base: Newegg maintains a comprehensive Knowledge Base filled with answers to frequently asked questions and troubleshooting tips. Access it by visiting their Contact Us page. This at-your-own-pace resource can help answer many questions without needing to contact customer service directly.
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Callback Service: For those who prefer a scheduled interaction, Newegg offers a callback service. You can arrange for a customer service representative to call you at a convenient time by visiting the Call Customer Service page. This allows you to avoid waiting on hold.
Newegg is committed to providing high-quality customer service. Their team includes over 150 representatives who handle a large volume of inquiries daily. This dedication to customer satisfaction has earned them recognition in the industry.
Known for their extensive range of products, Newegg caters to tech enthusiasts and PC builders. They offer laptops, PC parts, electronics, and networking solutions. Their prompt shipping and strong customer service make them a preferred choice for tech upgrades and builds.
If you experience any issues with your order, reach out to Newegg's customer service promptly to ensure a smooth resolution.