How to Contact Merchants Bank of Alabama Customer Service

Merchants Bank of Alabama, a division of SouthPoint Bank, prioritizes customer service to assist its clients effectively. Whether you have questions or need assistance, reaching out to their customer service team is straightforward.

Contact Us Page

The simplest way to contact Merchants Bank of Alabama's customer service is through their official website's Contact Us page. Visit merchantsbankal.bank/resources/contact-us/ to access the page directly. Here, you can fill out a form to submit questions, feedback, or specific inquiries. Provide your name, email address, phone number, and message. After submitting, a customer service representative will respond promptly.

Phone Contact

If you prefer to speak with a representative directly, Merchants Bank of Alabama offers a phone contact option. Call their main office at 256-734-8110 for general inquiries, account-related questions, or any assistance you may need. Their knowledgeable staff is ready to help with your concerns.

Fax Communication

For inquiries or document submissions, you may choose to use fax communication. Merchants Bank of Alabama has a fax number for this purpose. Send your documents or messages to 256-737-8872. Ensure your fax includes all necessary details and clearly states the reason for your communication. The bank's team will review your fax and respond accordingly.

Visit a Branch

For face-to-face communication or more complex inquiries, visiting a branch is a good option. Merchants Bank of Alabama has several branches to effectively serve their customers. One of their main offices is located at 900 Second Avenue SW, Cullman, AL 35055. You can visit this branch during business hours to speak directly with a representative who will assist you.

Contacting Merchants Bank of Alabama for customer service is easy. Use the various channels available, including the Contact Us page on their website, phone contact, fax communication, or visiting a branch in person. Their customer service team is dedicated to providing helpful assistance.

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