How to Contact HNB Bank Customer Service

HNB Bank, or Hatton National Bank, is a prominent bank in Sri Lanka offering a variety of banking services. Contacting HNB Bank's customer service for queries or assistance is easy and convenient. This article explains how to reach out to HNB Bank customer service and details the different contact options available.

Contacting HNB Bank Customer Service

To provide excellent service, HNB Bank has set up various channels for customers to connect with their customer service team. You can choose from traditional phone calls or digital communication based on your preference.

Phone: One of the most reliable ways to contact HNB Bank customer service is by phone. You can call their dedicated hotline at (573) 221-0050 or toll-free number (877) 382-8680 to speak with a customer service representative.
E-mail: Prefer written communication? Send an email to HNB Bank's customer service team at [email protected]. Include accurate contact details and clearly state your query or concern for a prompt response.
Online Contact Form: HNB Bank offers an online contact form on their official website, hnbbanks.com. Visit the "Contact Us" page to fill out the form with your details and message, allowing the customer service team to provide a tailored response.
Branch Visit: For face-to-face interaction or complex banking needs, visiting an HNB Bank branch is a great choice. With a wide branch network across Sri Lanka, you can connect directly with a customer service representative. Use the "Branch Locator" page on the HNB Bank website to find the nearest branch.

Additional Information and Support

HNB Bank also offers dedicated support for specific services and issues. Here are some additional contacts for specialized assistance:

Lost or Stolen Card: If your HNB Bank card is lost or stolen, report it immediately to prevent unauthorized access. Call HNB Bank's hotline at (888) 297-3416, Option 2, to report the issue.
E-Banking Support: For help with HNB Bank's online and mobile banking services, contact the E Banking Unit at 011-246-2462. They can assist with online account access, mobile banking, and technical issues.

HNB Bank is committed to customer satisfaction and provides multiple ways to contact their customer service team. Whether through phone calls, emails, online contact forms, or branch visits, HNB Bank ensures that customer queries and concerns are addressed efficiently. Providing accurate details about your inquiry will help you receive the best assistance possible.

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