How to Contact First State Bank of St. Charles Customer Service

First State Bank of St. Charles is an independent community bank that has been serving the financial needs of the St. Charles, Missouri community and expanding its reach to the St. Louis and Kansas City metro areas for over 155 years. If you are a customer of First State Bank of St. Charles and need assistance or have any inquiries, there are several ways to contact their customer service team.

Contact Information

To conveniently reach out to First State Bank of St. Charles customer service, you have multiple options:

Phone: Call the bank directly at 636-940-5555. This phone number is available for any general inquiries or assistance you may require.
Website: Visit their official website at fsbfinancial.com. On the website, you can find information about their banking services, access their digital banking tools, and find branch locations among other resources.
Email: While an email address specific to customer service is not provided, you can use the contact form available on their website's "Contact Us" page to send a message. They will respond to your inquiry as soon as possible.
Social Media: First State Bank of St. Charles maintains a Facebook page at facebook.com/fsbfinancial. Although primarily a social platform, you can leave a message or reach out to them through Facebook Messenger.

Branch Locations and Hours

First State Bank of St. Charles has multiple branch locations to serve you in and around St. Charles, Missouri. Whether you prefer face-to-face interaction or need to visit a branch for specific banking services, you can find their branches at the following locations:

St. Charles Branch: Located at 206 North Fifth Street, Saint Charles, MO 63301. The branch hours are as follows:
- Monday to Thursday: 8:30 am to 4:00 pm
- Friday: 8:30 am to 5:30 pm
O'Fallon Branch: Located at 2895 Highway K, O'Fallon, MO 63368. The branch hours are as follows:
- Monday to Thursday: 8:30 am to 4:00 pm
- Friday: 8:30 am to 5:30 pm
- Saturday: 8:30 am to 12:00 pm
Lake Saint Louis Branch: Located at 6119 Mid Rivers Mall Drive, St. Peters, MO 63304. The branch hours are as follows:
- Monday to Thursday: 8:30 am to 4:00 pm
- Friday: 8:30 am to 5:30 pm
- Saturday: 8:30 am to 12:00 pm
St. Peters Branch: Located at 3902 S. Old Highway 94, St. Charles, MO 63304. The branch hours are as follows:
- Monday to Thursday: 8:30 am to 4:00 pm
- Friday: 8:30 am to 5:30 pm
- Saturday: 8:30 am to 12:00 pm
Warrenton Branch: Located at 605 North State Highway 47, Warrenton, MO 63383. The branch hours are as follows:
- Monday to Thursday: 8:30 am to 4:00 pm
- Friday: 8:30 am to 5:30 pm
- Saturday: 8:30 am to 12:00 pm

Please note that the branch hours are subject to change, so it's always a good idea to check their website or call their customer service line for the most up-to-date information.

Banking Services and Digital Tools

First State Bank of St. Charles offers various banking services and digital tools to enhance your banking experience. These services can be accessed through their website and mobile banking app. Some of the features and benefits you can enjoy are:

Digital Banking: Manage your finances 24/7 by enrolling in their digital banking service. With digital banking, you can securely access and control your accounts, view transactions, transfer funds, pay bills, and set up account alerts.
Mobile Banking App: First State Bank of St. Charles provides a mobile banking app for a seamless digital banking experience. Download the app from the Apple App Store or Google Play Store and access your accounts anytime, anywhere.
Checking Accounts: Explore their checking account options, including the Premium NOW Checking account that offers perks such as digital banking tools, shop local and save benefits with BaZing, cell phone protection, ID theft aid, and roadside assistance.

For more detailed information about their banking services, benefits, and account options, you can visit their Checking Accounts page on the official website.

Conclusion

Contacting First State Bank of St. Charles customer service is easy and convenient through multiple communication channels. Whether you prefer to speak with a representative over the phone, visit a branch location, or utilize their online resources, the bank is committed to providing excellent customer service and addressing all your banking needs. Remember to check their official website and social media platforms for the most up-to-date information, as well as their branch locations and hours for any in-person requirements. First State Bank of St. Charles is dedicated to serving its customers and helping them achieve their financial goals with personalized assistance and efficient banking solutions.

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