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How to Contact Fidelity Bank & Trust Customer Service

Fidelity Bank & Trust is focused on delivering excellent customer service. If you have questions, concerns, or need assistance, you can easily contact their support team through various methods.

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Published onSeptember 13, 2024
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How to Contact Fidelity Bank & Trust Customer Service

Fidelity Bank & Trust is focused on delivering excellent customer service. If you have questions, concerns, or need assistance, you can easily contact their support team through various methods.

Contact Options:

  1. Customer Care Live Service: Fidelity Bank & Trust offers a Customer Care Live service for engaging with a support professional. This service is available Monday to Friday from 7:30 a.m. to 8:00 p.m. CT and Saturdays from 9:00 a.m. to 5:00 p.m. You can connect via video, phone, or chat. To start a conversation, click on the "Let's talk!" bubble in the lower right corner of their website.

  2. Phone Call: You can speak directly with a representative by calling the customer service line, which is available 24/7. The phone number can be found on their official website under the "Contact Us" section.

  3. Online Chat: Fidelity Bank & Trust has an online chat feature that allows real-time communication with the customer service team. This feature is available during specific hours listed on their website.

  4. Email Communication: For non-urgent inquiries, you can contact customer service via email. The email address is available on their official website, and you can expect a reasonable response time.

  5. In-Person: For those who prefer face-to-face interaction, Fidelity Bank & Trust has several branch locations. You can visit in person to speak with a representative directly. The nearest branch can be located on their website.

When reaching out, it's helpful to have your account details or any relevant information ready. This will assist the representative in addressing your concerns efficiently.

Fidelity Bank & Trust values its customers and is committed to providing outstanding service. Their dedicated representatives are ready to help with any banking needs you may have.

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