How to Contact Enterprise Bank & Trust Customer Service
Enterprise Bank & Trust is dedicated to providing exceptional customer service. If you need assistance with your banking needs, there are several convenient ways to get in touch with their customer service team.
Contact Information
To reach Enterprise Bank & Trust's customer service, you can use the following contact details:
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Phone: For general inquiries or assistance with your accounts, you can call their Client Services team at (833) 896-2850. Their hours of operation are Monday to Friday from 8:00 AM to 7:00 PM CT, and Saturday from 9:00 AM to 1:00 PM CT. For a directory of departments, you can also call 1-833-BANK-FNB (1-833-226-5362).
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Email: For non-urgent matters, you can send an email to [email protected]. Please allow up to 72 hours for a response. Remember not to include sensitive personal information like account numbers or social security numbers, as email is not a secure method of communication.
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Telephone Banking: For 24-hour automated telephone banking, you can call (800) 264-7161. This service allows you to manage your accounts at any time, day or night.
Reporting Lost or Stolen Cards
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Debit Cards: To report a lost or stolen debit card, call (833) 896-2850 immediately. This service is available 24 hours a day.
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Credit Cards: For lost or stolen credit cards, call (844) 697-1178 anytime, 24/7.
Notice of Error or Request for Information
If you need to report an error, file a complaint, or request information, you can send your correspondence to:
Enterprise Bank & Trust
Attn: Loan Servicing
1281 N. Warson Rd.
St. Louis, MO 63132
Additional Resources
Enterprise Bank & Trust also provides several helpful resources for your convenience:
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Routing Number: The routing number for Enterprise Bank & Trust is 081006162. This 9-digit code is essential for identifying where your bank account was opened and can be found on the bottom left corner of your checks.
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Online Banking: If you're ready to get started with online banking, you can enroll directly on their website.
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Travel Tips: If you’re planning to travel domestically or internationally, contact the Client Services team at (833) 896-2850. For international calls, you can reach them at +1 314-993-6200. Additionally, check out their travel tips on the website to ensure a smooth banking experience while you’re away.
Whether you need assistance with a quick question or a more complex issue, Enterprise Bank & Trust offers multiple ways to contact their customer service team. You can call, email, use their 24-hour telephone banking service, or send a request for information. Their dedicated team is ready to assist you with your banking needs.
