How to Contact Hobby Lobby Customer Service and Their Return Policy

Hobby Lobby is a well-known arts and crafts store that provides a variety of products for hobbyists and craft enthusiasts. If you have questions or need help with your Hobby Lobby purchase, their customer service team is available to assist you.

Contacting Hobby Lobby Customer Service

Hobby Lobby offers several ways to reach their customer service department. You can get in touch with their team through the following methods:

1. Phone: Call Hobby Lobby customer service at 1-800-888-0321. This number is available Monday through Friday, from 8:00 AM to 5:00 PM CST.

2. Email: You can contact Hobby Lobby by sending an email. Visit their official website, go to the contact page, and fill out the email form. The customer service team will respond within a reasonable timeframe.

3. Mail: If you prefer to write a letter, send it to Hobby Lobby's corporate headquarters at:

   • Hobby Lobby Stores, Inc.
   • Attn: Customer Service
   • 7707 SW 44th St.
   • Oklahoma City, OK 73179
     Be sure to include your contact information.

4. In-Store: Visit your nearest Hobby Lobby store for face-to-face assistance. You can speak to a customer service representative directly. Check Hobby Lobby's website for store locations and hours.

Hobby Lobby's Return Policy

Hobby Lobby's return policy provides guidelines on returning or exchanging items purchased both online and in-store. Here are the key points of the Hobby Lobby return policy:

1. Time Frame: Returns or exchanges are accepted within 90 days of purchase. Exceptions include custom framing orders, gift cards, fabric, and seasonal or holiday merchandise (which can be returned within 30 days).

2. Proof of Purchase: Present a valid receipt or proof of purchase, such as an order confirmation or packing slip, to initiate a return.

3. Condition of Items: Items must be in their original packaging and sellable condition. Damaged or used items may not be eligible for a refund or exchange.

4. Refunds: Eligible returns can receive a refund in the original form of payment. If purchased with a debit or credit card, the original card must be present during the return.

5. Return Process: To return an item, visit any Hobby Lobby store with your proof of purchase and the item. For online purchases, contact customer service for instructions on returning by mail.

6. Non-returnable Items: Certain items are non-returnable, including clearance items, special-ordered items, custom framing orders, and perishable or seasonal merchandise unless defective.

7. Gift Returns: Gifts can be returned or exchanged within the eligible time frame with a gift receipt or other proof of purchase.

Return policies may change, so check Hobby Lobby's official website or contact their customer service for the most up-to-date information.