CAMP Return Policy: Hassle-Free Returns for a Stress-Free Shopping Experience

Camp focuses on customer satisfaction and offers a straightforward return policy for a convenient shopping experience.

General Return Policy

Camp's return policy is simple and user-friendly. Customers can return products within 30 days of purchase if they are not satisfied. To qualify for a return, items must be unused, in their original packaging, and include proof of purchase.

Returns can be made by mail or at any Camp store location. If returning by mail, using a traceable shipping method is recommended. Customers typically cover the shipping costs unless the product is damaged or defective, in which case Camp will handle the return shipping.

After receiving and inspecting the returned item, Camp will process a refund to the original payment method. Refunds are generally completed within 7-10 business days.

Special Holiday Return Policy

During the holiday season, Camp offers an extended return policy. Purchases made between November 1 and December 31 can be returned until January 31 of the following year. This allows customers to shop for gifts without concerns about the return window.

The same return conditions apply: items must be unused, in their original packaging, and include proof of purchase.

Contacting Customer Service

Camp provides several ways for customers to reach their support team:

Email: [email protected]
Phone: 1-800-555-CAMP (1-800-555-2267)

Customer service representatives are available on weekdays from 9:00 AM to 5:00 PM Eastern Time. The team is dedicated to responding to inquiries quickly and effectively.

Customers can visit Camp’s official website at www.camp.com for more details about the return policy and to view a range of products.

Camp prioritizes customer satisfaction with its clear return policy and attentive customer service. Enjoy a stress-free shopping experience at Camp, knowing your satisfaction is their top priority.

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