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Oversight and Reporting
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Understanding AI Response Oversight
The AI Response Oversight ensures that the information provided to users is both accurate and relevant to their queries. In the Chats section, each response generated by AskHandle is accompanied by two key scores, displayed in brackets, both ranging from 0 to 1. These scores help measure the quality of the AI's responses.
What is a Performance report?
Opting in to receive daily performance reports from AskHandle offers a categorized overview of user questions, facilitating easier management, though opting out is simple in the Settings section.
What Is AI Response Relevant Score?
At AskHandle, we use AI not just to answer customer inquiries but to ensure those answers are accurate and relevant. A key part of this is the AI response relevant score, which helps determine how well the AI addresses a user’s query. This score, ranging from 0 to 1, gives a clear measure of how effectively the AI responds based on the data available.
What is the Truthfulness Score in AI Responses?
The Truthfulness Score helps measure how closely an AI-generated response matches the original data provided by your business.
Where Do We Store Your Data at AskHandle?
At AskHandle, data storage is a key priority, and we use reliable and high-performing cloud services to ensure your data is safe, accessible, and managed effectively. Our database infrastructure is powered by StackHero SQL, a high-performance solution based on PostgreSQL. To ensure security and performance, our databases are hosted in the USA, leveraging cutting-edge cloud technology and following the industry-standard principles of data management and protection.
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