Last updated:November 14, 2024

How to Fine-Tune AskHandle AI Response?

Creating custom responses for your AI on the AskHandle dashboard is straightforward. The way your AI interacts with your customers largely depends on the content you provide and its structure. This process of training and setting up the AI is termed the "Fine-Tuning" phase. Essentially, it's about teaching the AI to provide specific information and communicate in your typical style.

Here’s a step-by-step guide:

1. Go to Command Center

2. Select the Data Source Mode

Start by choosing your preferred Data Source mode. We provide four options:

General Data Mode
Your Own Data Mode
Combined Data Mode
Image Generator

If you're uncertain about which mode to pick, refer to our tutorial.

3. Add a Data Source

Create AI answers

After selecting the Data Source Mode, click the "Add Data Source" button to begin fine-tuning your AI. We offer three methods to input your training material:

Document: Upload files in formats such as DOCX, PDF, XLSX, XSV, MD, or TXT using the "Choose File" button or by dragging and dropping your files. We recommend adding one file at a time. If you'd like the AI to learn from multiple documents, create separate data sources for each.
Plain Text: Enter text directly by either pasting it into the plain text field or typing it manually. The AI will process this input and respond appropriately when customers ask related questions.
Web page URL: Direct the AI to a webpage for learning by specifying a URL. The AI will scan and process its content, but note that many websites—especially major ones like Instagram or StackOverflow—restrict AI access. This method works best for pages you manage or those with clear, unrestricted content. To include multiple pages from your website, you can enable the 'Load URL recursively' option. The AI will then follow links from parent pages, depending on the site's structure, with a default depth of 3 levels. Alternatively, you can add different webpage URLs as separate data sources for more controlled AI responses.

4. Save the Data Source

After adding your materials, click the "Save Data Source" button.

5. Monitor the Processing Status

Post saving, you'll notice a status indicator. Initially, it will display PROCESSING, indicating your AI is assimilating the provided materials. This phase typically lasts between 10 and 20 seconds, though it may vary based on the volume of content. After 10-20 seconds have passed, simply refresh the page.

Once the AI completes its learning, the status will update to PROCESSED, indicating your AI ready to assist.