Wolverine Worldwide Return Policy: A Comprehensive Guide

Wolverine Worldwide is known for its quality footwear and apparel. Their return policy supports customer satisfaction. This article outlines the return policy and information about their extended holiday return policy.

Understanding Wolverine Worldwide's Return Policy

Wolverine Worldwide has a clear return policy. Customers can return items within 45 days of the purchase date. This applies to both online and in-store orders. To initiate a return, customers can choose from two options:

Returning in-store: Customers can return online purchases to any Wolverine Worldwide retail store. Bring the original invoice, packing slip, or online receipt, along with the unused and unworn item(s) in their original packaging.
Returning by mail: For customers unable to visit a retail store, a mail return option is available. Visit the official website, log in to your account, locate the order, and follow the provided instructions. This includes generating a prepaid return shipping label for easy return shipping.

Eligibility for Returns

To qualify for a return, items must be in their original condition with all packaging, tags, and accessories. Customized or personalized items cannot be returned. Items that show signs of misuse, abuse, or excessive wear and tear may also be denied.

Refund and Exchange Process

Once returned items are received and inspected, Wolverine Worldwide will process the refund. Customers have two options for refunds:

Original payment method: If purchased with a credit card or PayPal, the refund will be credited back to the original payment method. This typically takes about 10 business days.
Wolverine Worldwide gift card: Customers may choose a refund in the form of a Wolverine Worldwide gift card, which can be used for future purchases.

For exchanges, customers can contact the customer service team to initiate the process. Exchanges for different sizes, colors, or styles are free.

Extended Holiday Return Policy

During the holiday season, the return policy is extended. Items bought between November 1 and December 25 can typically be returned until January 15. It's best to check the official website or contact customer service for specific dates and any changes to this policy.

Wolverine Worldwide's return policy aims to enhance customer satisfaction and streamline the shopping experience. Customers can expect efficient returns, whether in-store or by mail. The option for refunds or gift cards adds convenience. Be sure to verify the specific timeframe for any extended holiday returns to ensure a smooth process.

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