Wilsons Leather Return Policy: A Hassle-Free Experience
Wilsons Leather offers stylish and high-quality leather products. Sometimes, a purchase may not meet your expectations. Knowing the return policy is crucial for a smooth experience. Wilsons Leather provides a customer-friendly return policy aimed at ensuring satisfaction.
Standard Return Policy
Wilsons Leather allows returns or exchanges within 60 days of the original purchase date. Items must be in their original condition, unworn, and with all tags attached. This policy applies to both online and in-store purchases. Customers can return products by mail or at any Wilsons Leather store location.
Return by Mail
To return an item by mail, follow these steps:
- Fill out the return form included in the original package or download a return form from the Wilsons Leather website.
- Package the item securely with the completed return form.
- Affix the return label included with your original purchase to the package.
- Ship the package using a traceable and insured method, as Wilsons Leather is not responsible for lost or damaged shipments.
- Once received and processed, the refund will be credited to the original form of payment, excluding any shipping charges.
In-Store Returns
To return an item in-store, visit any Wilsons Leather location with the original purchase receipt and the item you wish to return or exchange. Store associates will assist you with the process.
Holiday Return Policy
During the holiday season, Wilsons Leather has an extended return policy. Purchases made between November 1 and December 24 can be returned or exchanged until January 31 of the following year. This gives customers more time to make returns or exchanges if needed.
Contacting Customer Service
Wilsons Leather is committed to providing exceptional customer service. For questions or assistance regarding returns or exchanges, you can reach their customer service team.
To contact Wilsons Leather customer service:
- Call their toll-free number: 1-866-305-4704
- Email: [email protected]
Their dedicated team is ready to assist with inquiries regarding the return process, shipping information, or any other aspects of your purchase.
Shopping at Wilsons Leather offers peace of mind with their convenient and hassle-free return process. Their commitment to quality products makes them a preferred choice for leather enthusiasts.
