Clothes Horse Return Policy
Clothes Horse is a retail brand that prioritizes customer satisfaction, especially regarding returns. Understanding their return policy is important when items do not meet expectations. This article provides a clear overview of the return process for Clothes Horse.
Overview of the Return Policy
Clothes Horse has a customer-friendly return policy. Here are the key points to remember:
- Time Frame: Clothes Horse offers a return period, typically ranging from 30 to 90 days after purchase.
- Condition of Items: Items must be in original, unused condition with all tags and packaging intact to be eligible for return.
- Receipts: Keeping your receipt or proof of purchase is essential for a smooth return.
- Refunds: Accepted returns generally result in refunds issued to the original method of payment.
Open Box Returns
Open box items can be returned under the following conditions:
- Complete: All original components must be included.
- Condition: The item should be undamaged and free from wear and tear.
Special Holiday Return Policy
Clothes Horse may extend its return period during the holiday season. Items purchased within a certain timeframe before the holidays could be returned well into the new year. The conditions for holiday returns align with the regular policy but allow for a longer return window.
Processing Returns
To initiate a return at Clothes Horse, follow these steps:
- Locate your receipt or proof of purchase.
- Ensure the item is in its original condition.
- Contact customer service to request a return authorization.
For accurate return processing instructions, visit the Clothes Horse official website or contact their customer service.
Customer Service Contact Information
For assistance with returns, you can contact Clothes Horse's customer service:
- Customer Service Phone Number: Find the official customer service number on the Clothes Horse website here.
- Customer Service Email: Refer to the Clothes Horse contact page for the email address.
Knowing the return policy at Clothes Horse can help prevent issues while shopping. Keep your receipt handy, return items within the designated time frame, and reach out to customer service if needed.
