AURI Return Policy

Understanding a company's return policy is important for a smooth shopping experience, especially if you change your mind about a purchase. AURI, or Athletic Urban Renaissance, aims to ensure customer satisfaction through their return policy. Here, we outline common practices regarding return policies that you might encounter with retail companies.

Standard Return Policy

Most companies have a standard return window of about 30 days. During this time, customers can return items for a refund or exchange. To avoid restocking fees, returned items generally need to be in their original condition, unworn, have tags attached, and include the original receipt or proof of purchase.

If AURI follows this standard model, customers can expect to return items within this period, provided they adhere to the guidelines. It's also important to check if AURI allows returns on all items or if specific categories, such as clearance or sale items, are final sale and non-returnable.

Open Box Return Policy

An open box return policy applies to items that have been opened or used. These items may not be eligible for full resale as new. If AURI has an open box policy, there may be specific conditions like a shorter return window or a restocking fee. This information can typically be found on their website or confirmed through customer service.

Holiday Return Policy

Many companies extend their return windows during the holiday season for gift purchases. Items bought during the holiday period may be eligible for return well into the following months. Whether AURI offers a special holiday return policy can be verified through their official communication channels.

Customer Service Contact Information

Accurate customer service contact information is crucial for addressing return questions. For AURI, you can find their customer service phone number or email on their official website, specifically on their 'Contact Us' page. Communicating with customer service can help ensure a smooth return process and clarify any questions regarding their policies.