United Airlines Lost Baggage Policy: What You Need to Know

Losing luggage can be a frustrating experience. This article outlines United Airlines' lost baggage policy and offers tips for tracking down your missing belongings.

United Airlines' Lost Baggage Policy

United Airlines prioritizes prompt resolution of lost baggage issues. If you arrive without your luggage, follow these steps:

Report the issue: Go to the United Airlines baggage service office at the airport immediately. Provide the airline representative with your baggage tag number, flight details, and a description of your missing items.
File a report: Complete a Property Irregularity Report (PIR). Accurately describe your baggage and its contents. This report is crucial for tracking your luggage.
Obtain a copy: Request a copy of the PIR for your records. This serves as proof of your claim.
Keep your documents: Retain all related documents, including boarding passes, baggage tags, and receipts. You may need these for compensation claims.
Track your baggage online: United Airlines offers an online tracking tool. Visit their website and input your last name and file reference number for real-time updates.
Check for updates: Regularly monitor your baggage status online. You can also contact United Airlines baggage service or their customer service hotline for updates.

Contacting United Airlines

If you need assistance regarding your lost baggage, you can reach United Airlines through various channels:

Customer Service Hotline: Call United Airlines' baggage services hotline at 1-800-221-6903 (within the United States) or the appropriate hotline for your country.
Website Contact Form: Fill out a contact form on the United Airlines website regarding your issue.

For help with lost luggage, consider contacting your travel insurance provider for additional support.

Helpful Links

Here are useful resources provided by United Airlines:

This article provides important guidance for dealing with lost baggage while flying with United Airlines. Remember to stay patient and proactive, as most lost baggage cases are resolved positively. Safe travels!

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