How to Contact The Aaron's Company Customer Service and Return Policy
The Aaron's Company is a retailer that focuses on leasing and selling furniture, electronics, appliances, and other household items. Their customer service team is available to assist with any inquiries or return needs.
Contacting The Aaron's Company Customer Service
You can reach The Aaron's Company customer service through several channels:
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Phone: Call 1-800-950-7368 to speak directly with a customer service representative. Have relevant details ready for quicker assistance.
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Live Chat: Visit The Aaron's Company website for real-time support through the live chat feature. Look for the "Chat" button in the bottom right corner of the page.
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Email: Send an email to [email protected]. Provide clear information about your inquiry, including order details and your contact information, to receive a prompt response.
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In-Store: If you prefer face-to-face assistance, visit a nearby store. Use the store locator on their website by entering your zip code to find the closest locations and their contact information.
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Direct Messaging: You can contact The Aaron's Company through direct messaging on their various online platforms for additional support.
When contacting customer service, be clear and concise about your request, and provide necessary details to assist the team in addressing your needs.
The Aaron's Company Return Policy
Understanding The Aaron's Company return policy can help ensure a smooth return process. Key points include:
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Timeframe: Returns are accepted within 15 days of delivery or pickup. It's important to start the return process within this period.
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Condition of the Item: Returned items must be in original condition and packaging, free from damage, stains, or excessive wear.
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Documentation: To process a return, you need the original purchase receipt or lease agreement and any relevant documents such as warranties, manuals, or accessories.
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Return Options:
- In-Store Return: Return items at any The Aaron's Company store. Bring the item, documentation, and accessories.
- Pickup Return: For large or heavy items, arrange a pickup by contacting customer service for a suitable time.
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Fees and Charges: Restocking fees or other charges may apply to certain returns. Clarify these fees during the return process.
Return policies may vary based on the product category, lease terms, or location. For specific concerns or questions, reach out to customer service for guidance.
