SmartStyle Salons Return Policy
SmartStyle Salons provides high-quality services to customers. When issues arise with products or services, understanding the return policy can help.
General Return Policy
SmartStyle Salons is committed to customer satisfaction. If you are not satisfied with a product or service, you may be eligible for a return or exchange.
To start a return, contact the salon where you received the service or purchased the product. The contact information is available under the "Contact Us" section of their website. The staff will assist you in resolving your concerns.
Exceptions and Special Cases
SmartStyle Salons recognizes that some situations may require special consideration for returns.
Salon Services
If you are dissatisfied with a salon service, contact the salon promptly. They will evaluate your situation and may schedule a complimentary follow-up service to address any issues.
Retail Products
SmartStyle Salons offers various retail products. If you are unhappy with a product, you might be eligible for a return or exchange.
Typically, unopened and unused products can be returned within 30 days of purchase. Check the specific guidelines for product returns on the website or reach out to the salon for eligibility.
Gift Cards
Gift cards from SmartStyle Salons are non-refundable. They can be used for services or products at participating locations. For questions about using or checking the balance of a gift card, contact the salon's customer service.
SmartStyle Salons' Holiday Return Policy
During the holiday season, SmartStyle Salons may have a special return policy for customers. Details vary by year and location.
To find the holiday return policy, visit their website or contact the salon directly for the most current information.
Contact Information
For questions about returns, contact the salon where you made your purchase or received your service. Find their contact information on the SmartStyle Salons website under the "Contact Us" section.
Additionally, you can reach SmartStyle Salons' customer service through the contact information on their website. Direct contact with the salon is often the quickest way to address your return concerns.
When reaching out, provide relevant details such as your purchase date, order number (if available), and a clear description of the issue. This will help the SmartStyle Salons team assist you effectively.
SmartStyle Salons is dedicated to ensuring customer satisfaction with their return policy. Whether it concerns a salon service or a retail product, they aim to resolve your concerns efficiently.