Pure Fishing Return Policy
Pure Fishing is a trusted brand in the fishing industry that prioritizes product quality. There are times when a return is necessary. This article outlines Pure Fishing's return policy, including the holiday return policy, to ensure a hassle-free experience for customers.
General Return Policy
Pure Fishing allows returns within 30 days of purchase for unused items in their original packaging. To start a return, customers should contact Pure Fishing's customer service team via email at [email protected] or call their dedicated customer service line at 1-800-588-9030. Customer service is available Monday to Friday, from 8:30 am to 5:00 pm EST.
Upon receiving a return request, Pure Fishing will provide instructions on returning the product, including any necessary documentation. Customers typically bear the return shipping costs. If the return is due to a manufacturing defect or company error, Pure Fishing will cover the return shipping.
After the returned item is received and inspected, a refund or replacement will be issued. Please allow some time for the return process.
Holiday Return Policy
During the holiday season, Pure Fishing recognizes that gift purchases may require returns or exchanges. Generally, the return policy is extended for holiday purchases.
Customers should check the Pure Fishing website or contact their customer service team for specific guidelines or timeframes related to holiday returns.
Ensuring a Smooth Return
To facilitate a smooth return process, consider these key steps:
- Review Pure Fishing's return policy before making a purchase.
- Contact customer service promptly to initiate the return process.
- Pack the item carefully in its original packaging and include any required documentation.
- Ship the item back using a reliable shipping method and keep the tracking information.
- Allow sufficient time for the return to process based on shipping time and inspection.
Following these steps will help ensure a seamless return experience with minimal issues.
Pure Fishing has a customer-friendly return policy, allowing returns within 30 days for unused products in their original packaging. The policy is usually expanded during the holiday season for gift returns. To start a return or get more details, customers can reach out to Pure Fishing's customer service team via email or phone.