How to Contact Watertown Savings Bank MA Customer Service

Watertown Savings Bank offers reliable customer service to assist customers with their banking needs. If you have questions or require assistance, there are several ways to contact their customer service team. Here’s how to reach Watertown Savings Bank MA customer service:

Contact Options

Phone
- Call the customer service hotline at 617-928-9000 or toll-free at 800-207-2525. Representatives are available from Monday to Friday, 8:30 am to 4:00 pm, and on Saturdays from 8:30 am to 12:30 pm.
Online Chat
- Use the chat feature on their website, watertownsavings.com, to communicate with a customer service representative. This option is also available from Monday to Friday, 8:30 am to 4:00 pm, and on Saturdays from 8:30 am to 12:30 pm.
In-Person
- Visit a Watertown Savings Bank branch for personalized assistance. The main branch is located at 60 Main Street, Watertown, MA 02472. Branch hours are Monday to Friday, 8:30 am to 4:00 pm, and on Saturdays from 8:30 am to 12:30 pm.
Digital Banking
- Access the Digital Banking platform for self-service options such as account management, fund transfers, and bill payments. More details are available on their website.

Additional Information

Watertown Savings Bank prioritizes the protection of personal information. Do not share sensitive account details through unsecured communication channels.
If you suspect unauthorized use of your account or have security concerns, contact Watertown Savings Bank immediately. They are equipped to help resolve any security issues.
For inquiries related to products and services, you can email their Customer Service Representatives directly using the email address provided on their website.
Customers are encouraged to sign up for the monthly newsletter to receive updates on services, promotions, and bank news.

Watertown Savings Bank ensures customers can easily connect to discuss their banking needs. Whether using traditional methods like phone calls and in-person visits or modern options like online chat and digital banking, the bank provides various communication channels to accommodate customer preferences.

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