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How to Contact Varo Customer Service

Varo is an online bank that offers various banking services, such as checking and savings accounts, along with debit cards. Accessing reliable customer service is important when you have questions or issues with your account. This article outlines different ways to contact Varo customer service.

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Published onSeptember 11, 2024
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How to Contact Varo Customer Service

Varo is an online bank that offers various banking services, such as checking and savings accounts, along with debit cards. Accessing reliable customer service is important when you have questions or issues with your account. This article outlines different ways to contact Varo customer service.

In-App Chat Support

Varo's in-app Chat support is a convenient way to reach their customer service team. Here's how to use it:

  1. Log in to your Varo app.
  2. Tap on "My Varo" and go to "Help and Support."
  3. Select "Contact Us" and choose the "Chat with us" option.
  4. Start a chat with a customer service representative for assistance.

Chat support is available seven days a week from 8 AM to 4:30 PM MT.

Phone Support

If you prefer speaking to a representative, you can contact Varo customer service via phone. Be aware that there may be long hold times. Use the following contact number:

  • Call: 1-877-377-8276

Email Support

For non-urgent inquiries or written communication, you can email Varo's customer service team. Responses via email may take longer. Here are the relevant email addresses:

  • For asset verification requests, send a fax to (415) 737-1378.
  • For conservatorship requests, email [email protected].
  • For requests regarding deceased account holders, email [email protected].

Make sure to include all relevant details in your email to assist the customer service team in addressing your needs.

Other Resources

Non-customers can also reach out to Varo through these channels:

  • For asset verification requests, send a fax to (415) 737-1378.
  • For conservatorship requests, email [email protected].
  • For requests regarding deceased account holders, email [email protected].

Additional Considerations

Before contacting Varo customer service, have essential information on hand. This includes your account details, transaction history, and any relevant documents or screenshots related to your issue. Having this information ready will help customer service representatives assist you more effectively.

Varo's customer service is focused on helping with account-related inquiries and issues. For specific topics like card disputes, updating your phone number, or logging into your account, dedicated resources and articles are available on their support website.

The information in this article is accurate at the time of writing. For the most up-to-date information, refer to Varo's official website or contact their customer service directly.

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