How to Contact United Bank & Capital Trust Customer Service

United Bank & Capital Trust is a financial institution that offers various banking services. If you need assistance with your accounts, loans, or online banking, contacting their customer service team is an option. This article provides information on how to reach United Bank & Capital Trust customer service and the available contact methods.

Contact Information

To get in touch with United Bank & Capital Trust's customer service, use the following options:

Call the Customer Care: Speak directly with a representative by calling 800-327-9862. Their customer care hours are Monday to Friday, 8:00 a.m. - 6:00 p.m., and Saturday from 9:00 a.m. - 3:00 p.m. They are closed on all Federal holidays.
Visit the Official Website: Access the official website at United Bank's website to explore services, find branch locations, and get additional information.
Online Banking Support: For help with online banking, contact the Online Banking Support team at 800-327-9862. Support is available 24/7.
In-Person Assistance: Visit the nearest United Bank & Capital Trust branch for face-to-face interactions. Use the branch locator feature on their website to find the closest branch or refer to the Bank Branch Locator website.
Schedule an Appointment: If you need specialized services or wish to discuss specific matters with an advisor, schedule an appointment in advance. Use the "Schedule an appointment" feature on Truist's Contact Us page.

Other Contact Options

In addition to the above methods, United Bank & Capital Trust offers further ways to receive assistance or give feedback:

Contact Your Branch: For specific inquiries related to a branch, contact your local branch directly. Find the contact information for your branch on the United Bank website's Contact Us page.
Submit Feedback: United Bank & Capital Trust values customer feedback. Use the feedback form available on their website's Contact Us page to share your experience.
Technical Support: If you have technical issues with online banking, reach out to their Technical Support team. They can assist with resolving any technical difficulties. Contact them using the information on the United Bank & Capital Trust website's Contact Us page.

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