How to Contact Touchstone Bank Customer Service

Touchstone Bank is a community bank located in Prince George, Virginia. They prioritize excellent customer service and value for their communities. If you have questions or need assistance with your accounts, here are the ways to contact their customer service team.

Contacting Touchstone Bank Customer Service

1. Phone Support

You can reach Touchstone Bank's customer service representatives by calling their toll-free number at 1-888-478-4434. This line is available for general inquiries, account-related questions, and other banking needs during regular business hours.

2. Email Support

To contact the customer service team via email, visit www.touchstone.bank and go to the "Contact Us" page. Fill out the contact form with your name, email address, phone number, and message. A representative will respond to your query as soon as possible.

3. Online Banking Support

For online banking customers, Touchstone Bank offers support through their online platform. After logging in, you can access self-service options, such as viewing account balances and managing personal information. For questions related to online banking, check the FAQ section. For additional assistance, contact customer service via phone or email.

4. Mobile App Support

If you use Touchstone Bank's mobile banking app, you can find additional support within the app. Call the customer service number specified in the app for assistance. You can also find contact details on the official mobile app pages on Google Play or the App Store.

5. In-person Branch Support

Touchstone Bank has multiple branches for face-to-face assistance. If you prefer personal help or have complex banking needs, visit a branch during business hours. Use the branch locator tool on their website or search engines to find the nearest location. The staff at the branch can assist you with account-specific inquiries, loan applications, and other banking concerns.

When contacting Touchstone Bank's customer service, have your account details or any relevant information ready to expedite the process.

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