Contacting Stafford Savings Bank Customer Service
Stafford Savings Bank prioritizes excellent customer service. There are several ways to contact their team for questions, assistance, or issue reporting. This article provides clear methods to reach Stafford Savings Bank's customer service.
Contacting Customer Service
Stafford Savings Bank offers multiple channels for customers to contact their dedicated service team. These include:
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Secure Online Banking Messaging: Customers can log in to their online banking account on the Stafford Savings Bank website and send a secure message directly to the customer service department.
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Phone: For immediate assistance, customers can call the customer service phone number, 860-684-2734. Trained representatives are available to answer queries and provide support during regular banking hours.
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Fax: Customers can fax documents or detailed information to Stafford Savings Bank at 860-684-8044. Include all relevant details and contact information for prompt assistance.
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Mailing Address: For inquiries, feedback, or documents, you can send them to:
Stafford Savings Bank
P.O. Box 25
Stafford Springs, CT 06076 -
Secure Messaging (TeleBanker): Customers can also use the secure messaging service through the TeleBanker feature. Call 866-684-1233 to access this service for sending messages and receiving account-related information.
Services Offered
Stafford Savings Bank provides a variety of services to meet customers' financial needs. Key services include:
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Electronic Banking: This service allows customers to view account balances, monitor activity and transaction history, transfer funds, place stop payments, and set up alerts, offering convenience and accessibility.
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TeleBanker: Customers can access services through the TeleBanker feature by dialing 866-684-1233. Services include checking account inquiries, directory extensions, and assistance with lost or stolen debit or ATM cards.
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Investment Services: The bank offers investment services to assist customers with financial planning. They provide support for retirement planning, wealth management, and other investment-related queries.
Contacting Stafford Savings Bank's customer service is straightforward, with multiple communication methods. From secure online messaging to phone calls or traditional mail, the bank addresses customers' queries efficiently. Their range of services, including electronic banking and investment support, reflects their commitment to providing comprehensive financial solutions.
