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How to Contact Shutterstock Customer Service

Shutterstock is a well-known platform for high-quality images, videos, and music. When using the platform, you may need help from their customer service team. Whether it's questions about your account or billing inquiries, Shutterstock offers several ways to contact customer service. Here are the different methods available to reach out to Shutterstock's customer support.

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Published onSeptember 24, 2024
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How to Contact Shutterstock Customer Service

Shutterstock is a well-known platform for high-quality images, videos, and music. When using the platform, you may need help from their customer service team. Whether it's questions about your account or billing inquiries, Shutterstock offers several ways to contact customer service. Here are the different methods available to reach out to Shutterstock's customer support.

Contact Support

You can contact Shutterstock's customer support through their dedicated support page. The Contact Support page allows you to communicate with their team for assistance. Fill out the necessary details and explain your issue. Note that access may be required, which can be granted by your community manager.

24/7 Shutterstock Customer Support & Help Center

For self-service options, Shutterstock provides a comprehensive Customer Support Center accessible 24/7. This center includes Frequently Asked Questions (FAQs), knowledge base articles, and guides to help you with common issues. It covers topics such as mobile apps, Shutterstock editor plugins, and API integrations.

Shutterstock Help Center

Another resource for quick answers is the Shutterstock Help Center. This Help Center offers FAQs, instructional articles, and a user-friendly interface. It allows you to browse through various topics related to Shutterstock services to find specific solutions.

Contact Us

For specific issues or topics, visit Shutterstock's Contact Us page. Here, you can select a relevant topic, including account changes, log-in issues, and taxes. This helps direct your inquiry to the appropriate department, ensuring a quicker and more accurate response.

Account Support

If you have account-related inquiries, Shutterstock offers dedicated support in their Account section. This section provides information on managing your account, stopping automatic plan renewals, and resolving payment issues. It is a valuable resource for updating account settings or addressing payment concerns.

How to Get an Invoice

To obtain an invoice for your Shutterstock subscription or purchase, you can contact customer service directly. Support is available through various channels, including online contact or phone support at 866-663-3954. Explain your requirement, and the support team will guide you through the process.

Billing, Payments, Receipts

Managing billing, payments, and receipts is crucial for Shutterstock users. If you have questions or concerns, refer to the dedicated Billing, Payments, Receipts section. Here, you can learn about tax policies, plan renewal charges, and payment processes for clarity in your financial interactions.

Shutterstock is committed to providing excellent customer service through multiple channels. Whether you need account assistance, have billing inquiries, or require guidance, you can count on Shutterstock's support resources. Their service is accessible to ensure a smooth experience while using the platform.

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