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How to Contact One Community Bank Customer Service

One Community Bank aims to provide exceptional customer service and support to its clients. If you have questions, concerns, or need assistance with banking matters, there are several options to reach their customer service team.

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Published onSeptember 18, 2024
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How to Contact One Community Bank Customer Service

One Community Bank aims to provide exceptional customer service and support to its clients. If you have questions, concerns, or need assistance with banking matters, there are several options to reach their customer service team.

Contacting One Community Bank Customer Service

1. Call the Client Contact Center

To contact One Community Bank's customer service, call their Client Contact Center. During business hours, you can reach them at 608-838-3141 or toll-free at 866-245-1686. Their representatives are ready to help with inquiries or concerns regarding your accounts and transactions.

2. Visit a Bank Location

If you prefer in-person assistance, visit one of the One Community Bank locations. They have 10 branches in Oregon, Wisconsin, as well as in Adams, Grand Marsh, McFarland, Middleton, Oxford, Stoughton, Sun Prairie, and Waunakee. Meeting with a staff member can provide you with personalized assistance for your banking needs.

3. Lost or Stolen Card

For lost or stolen cards or suspicious account activity, contact One Community Bank immediately. During regular hours, call the Client Contact Center at 608-838-3141 or toll-free at 866-245-1686. For after-hours support, use the dedicated line at 800-528-2273.

4. Online Customer Support

One Community Bank offers online support through their website at www.onecommunity.bank. You can access a variety of online resources and FAQs to find answers to common banking questions. Additionally, you can submit an email inquiry or chat with a customer service representative via the "Chat" option on your profile page. Online customer support is available 24/7 for your convenience.

5. Additional Information

One Community Bank maintains an active presence on various communication platforms. Following their updates allows you to stay informed about promotions and service changes. While these platforms are not primary channels for customer service inquiries, they can be useful for gathering additional information.

One Community Bank provides multiple ways for customers to reach their customer service team, ensuring prompt and efficient assistance.

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