How to Contact Customer Service at the Office of the State Bank Commissioner

The Office of the State Bank Commissioner (OSBC) regulates and oversees state-chartered banks and non-bank financial entities in Kansas. If you have inquiries or need assistance regarding banking regulations or consumer complaints, the OSBC customer service team is available to help you.

Phone Contact

To speak directly with a customer service representative at the OSBC, call the following number:

Office of the State Bank Commissioner: (785) 296-2266

Contacting the OSBC by phone allows you to discuss your concerns and receive prompt assistance from knowledgeable staff.

Email Inquiry

For non-urgent inquiries or written communication, send an email to the OSBC customer service team:

OSBC Email: [email protected]

Email communication allows you to document your discussions and keep a digital record of your correspondence.

Mailing Address

To send physical documents or traditional mail to the OSBC, use the following mailing address:

Office of the State Bank Commissioner
700 SW Jackson, Suite 300
Topeka, KS 66603

Address your correspondence correctly and include any necessary information or documentation.

Fax

If you need to fax documents or information to the OSBC, use the following fax number:

Fax Number: (785) 296-0168

Include all relevant details and a cover letter that clearly states the purpose of your fax.

Online Contact Form

The OSBC provides an online contact form for additional communication. To access the form, visit the OSBC website at www.osbckansas.org and navigate to the "Contact" or "Contact Us" section. Fill out the required fields, including your name, email address, phone number, and a brief message about your inquiry or concern. A customer service representative will respond to you using the contact information provided.

The OSBC's website has a wealth of information related to banking regulations and consumer protection. Check the website first to see if your questions can be answered by the available resources.

When contacting the OSBC, providing as much detail as possible about your query will help representatives understand your situation better and offer the most accurate assistance.

With these contact options, reaching out to the OSBC customer service team is easy and accessible. Whether you choose phone, email, mail, fax, or online communication, the OSBC is committed to addressing your inquiries and ensuring a smooth banking experience for all Kansas residents.

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