How to Contact Northwestern Bank Customer Service

Northwestern Bank offers various ways for customers to reach their customer service team. Whether you have questions about your account, need assistance with online banking, or want to inquire about services, you can easily get in touch with their representatives.

Contact Options

Phone: You can call Northwestern Bank's Customer Service team at 1-877-672-5678. Their lines are open 24/7 for your convenience.
Email: For written communication, reach out via email at [email protected]. Expect a timely response to your inquiries.
Text Message: During business hours from Monday to Friday, you can text 715-705-4500 for quick assistance from customer service representatives.
Web Chat: For immediate responses, use the web chat feature on their website. Visit Help Center and select the relevant topic to start a chat with support representatives available during regular business hours.
In-Person Visit: Prefer face-to-face interaction? Visit any Northwestern Bank branch. Use their website to find the nearest location and discuss your banking needs with their staff.
Mailing Address: For non-urgent inquiries or documentation, use their mailing address: 202 North Bridge Street
P.O. Box 49

Include the relevant department to ensure proper delivery.

Online Banking Support

For questions regarding online banking, Northwestern Bank provides specialized customer service options:

Online Banking Customer Service: Call 1-877-672-5678 (Option 2) or email [email protected] for assistance with online banking features.
Mobile Check Deposit: For inquiries about mobile check deposit, call (712) 737-4911 in Orange City or (712) 324-5141 in Sheldon. You can also visit Mobile Check Deposit for more information.
Online Statements: For assistance with online statements, contact customer service at 1-877-672-5678 (Option 1) or email [email protected].

Contacting Northwestern Bank's customer service is simple and convenient. With multiple options like phone calls, emails, text messages, web chats, or in-person visits, you can easily connect with their knowledgeable representatives for any inquiries or concerns. Utilize the contact information provided for reliable support.

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