How to Contact Merchants National Bank Customer Service

Merchants National Bank offers a variety of banking services to its customers. If you need assistance or have questions about your account, there are several ways to contact their customer service team.

Contacting Merchants National Bank

1. Phone

To reach Merchants National Bank customer service quickly, call their toll-free number, 937-393-4246. Their business hours are Monday to Friday from 8:00 a.m. to 5:00 p.m. EST. A representative will assist you with your inquiries or issues regarding the bank's services.

2. Email

For written communication, send an email to the customer service team at [email protected]. Clearly state your concerns or questions and include your contact information for a prompt reply. Avoid sharing sensitive information in your email.

3. Contact Form

You can also use the contact form on their website, www.merchantsnat.com. Fill out the form with your name, contact details, and message. You can select the topic of your inquiry, such as "Account Assistance," "General Inquiry," or "Technical Support," to ensure it reaches the right department.

4. Visit a Branch

For face-to-face assistance, visit any of the convenient branch locations of Merchants National Bank in Ohio. Their knowledgeable staff can provide personalized help. Use the Branch Locator tool on their website, www.merchantsnat.com, to find the nearest branch and its operating hours.

5. Mobile App Support

Merchants National Bank has a mobile banking app called "Merchants National," available for both Android and iOS devices. If you have technical issues or questions about the app's features, you can contact customer support directly through the app. The relevant contact information can be found in the app's menu or settings.

Getting in touch with Merchants National Bank customer service is simple. Whether by phone, email, the website's contact form, or in person, their team is available to address your queries or concerns. Be sure to provide clear details about your issue for quicker assistance.

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