How to Contact Main Street Bank Customer Service

Main Street Bank offers several ways for clients to reach customer service. If you have questions or need assistance, you can choose the method that suits you best.

Phone Support

One of the most convenient ways to contact Main Street Bank's customer service is by phone. The bank provides 24/7 phone support for inquiries and assistance with online and mobile banking. To speak with a representative during business hours, call 508-481-8300. Outside of business hours, an auto attendant can assist you. For account information, Main Street Bank has a dedicated telephone banking line at 888-621-2299, also available 24/7.

Email Support

For non-urgent inquiries or written communication, you can email Main Street Bank's customer service team. The bank encourages customers to send emails with questions or feedback. Check the contact page on the bank's official website for the necessary email addresses to reach the right department. Simply compose an email with your inquiry to receive a response.

Video Call

Main Street Bank also offers video call support for a more interactive experience. Through the Video Connect service, you can have a face-to-face conversation with an experienced banker from your location. This allows you to discuss your banking needs and get real-time assistance. Access the video call service through the bank's website.

Frequently Asked Questions (FAQs)

Before contacting customer service, you can check the Frequently Asked Questions (FAQs) section on Main Street Bank's website. The bank has compiled common questions and answers for quick reference. This resource may save you time, as your question might already be addressed in the FAQs.

Branch Visit

For customers who prefer in-person assistance, visiting a local Main Street Bank branch is also an option. Speaking directly with a representative can be beneficial, especially for complex queries. If you have a specific concern, visit the nearest branch to get personal assistance. You can find a branch location on the bank's website.

Main Street Bank provides multiple options for contacting customer service. Whether you prefer a phone call, email, video call, or visiting a branch, help is readily available for your banking needs.

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