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How to Contact Lender Processing Services Customer Service

Lender Processing Services (LPS) provides mortgage processing and servicing solutions to banks, lenders, mortgage servicers, and investors. Knowing how to contact their customer service is important for addressing any queries you may have.

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Published onSeptember 11, 2024
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How to Contact Lender Processing Services Customer Service

Lender Processing Services (LPS) provides mortgage processing and servicing solutions to banks, lenders, mortgage servicers, and investors. Knowing how to contact their customer service is important for addressing any queries you may have.

Contacting LPS Customer Service via Phone

The quickest way to reach LPS customer service is by phone. Speaking directly with a representative allows for immediate assistance.

To contact LPS customer service via phone, follow these steps:

  1. Visit the LPS official website to find the customer service phone number.
  2. Dial the provided phone number.
  3. Follow the automated instructions to reach the right department or to speak to a representative.
  4. Clearly explain your concern and provide any necessary information, like your account details or transaction ID.
  5. Listen to the representative's instructions and take note of any important information during the call.
  6. The representative will assist you based on your query, whether it's providing guidance or escalating the issue as needed.

Be patient and respectful during the call to ensure effective assistance.

Contacting LPS Customer Service via Email

LPS may also offer email support for customers who prefer to communicate in writing. This method works well for detailed inquiries or non-urgent matters.

To contact LPS customer service via email, follow these steps:

  1. Go to the LPS official website and visit the "Contact Us" or "Support" page.
  2. Look for the email address for customer support or general inquiries.
  3. Write a clear and concise email, including your contact information and a brief description of your query.
  4. Double-check your email for accuracy and ensure all relevant information and attachments are included.
  5. Send the email to the designated customer service email address.
  6. Allow a reasonable time for a response, as it may vary based on your query's nature.

Include all necessary details in your email to help the customer service team address your concerns effectively. For urgent issues, consider using phone support for a faster response.

To reach Lender Processing Services customer service, utilize the phone or email options available. Providing accurate information and maintaining a respectful attitude will enhance your communication with their support team.

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