How to Contact Leader Bank Customer Service

Leader Bank is a community-based financial institution focused on providing exceptional customer service. This article discusses various methods to get in touch with Leader Bank's customer service team.

1. Phone

You can reach Leader Bank's customer service by calling their Client Services team at 781-641-8686. Customer service representatives are available during the following hours:

Monday - Friday: 8:00 AM - 8:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: 9:00 AM - 2:00 PM

Their friendly team is ready to assist with general inquiries, technical issues, and banking products and services.

2. Text

For quick answers, you can use Leader Bank's text messaging service. Text the word "START" to 781-641-8686 to receive responses to your service questions or concerns via text. This convenient option allows you to get help while on the go.

3. Email

If you prefer written communication, you can email Leader Bank's customer service team at [email protected]. This is a good option for non-urgent inquiries, such as questions about banking products or online banking assistance.

4. Online Help Center

Leader Bank provides an online help center that answers frequently asked questions and offers useful information. You can access the help center by visiting leaderbankhelp.zendesk.com. This platform covers topics like mobile banking setup and technical support, helping you find answers before contacting customer service.

5. Mailing Address

For traditional mail or physical correspondence, use the following mailing address:

Leader Bank
180 Massachusetts Avenue
Arlington, MA 02474

For immediate assistance, consider using one of the contact methods that offer quicker responses.

Leader Bank is dedicated to ensuring a seamless banking experience for its clients. Providing accurate and detailed information when contacting customer service can lead to more efficient resolutions to your queries or concerns.

Choose the contact method that suits your needs. Their knowledgeable team is ready to assist you.

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