How to Contact IHG Customer Service

If you need assistance with IHG (InterContinental Hotels Group) services, various customer service options are available. IHG offers multiple channels to get in touch with their customer care representatives. Whether you have questions about reservations, account inquiries, or other requests, here are some ways to contact IHG customer service:

1. IHG Customer Care Website

Visit the IHG Customer Care website for a complete set of customer care options. The website offers easy access to contact information, reservations assistance, frequently asked questions, and helpful resources.

2. IHG® Rewards Customer Service

For inquiries related to IHG® Rewards, the loyalty program, contact the IHG® Rewards Customer Service centers. They provide dedicated service worldwide to assist with rewards-related questions or concerns. You can also reach out to Worldwide Reservation Offices for booking assistance.

3. Contact Form

If you prefer emailing, IHG provides a contact form on their Customer Care page. Fill out the form with your details and specify your inquiry type. This option is suitable for general comments, billing inquiries, reservation issues, price guarantee inquiries, or service quality concerns.

4. Guest Services Phone Numbers

IHG has customer service phone numbers available for different regions. For guests in the Americas, call +1 877 424 2449 (toll-free) or fax +1 801 975 1846. In Europe, use +44 (0)800 40 40 40 (toll charges apply). In Asia, the Middle East, and Africa, call 1800 009 200 (toll-free from Australia) or +61 2 9926 9889. Fax number: +61 2 9437 6366.

5. IHG Reservation and Customer Care Centers

To make or modify reservations, contact IHG's customer care centers. In the United States and Canada, use the toll-free number +1-888-211-9874. Email inquiries can be sent to [email protected]. For TDD (Telephone Device for the Deaf) service, call 1-800-334-5194 (toll-free). In the UK, call +44 1950 499034 (toll charges apply) to modify or cancel reservations. Email inquiries can be directed to [email protected].

6. IHG Complaints Department

For complaints or escalating concerns, refer to the InterContinental Hotels Group (IHG) Complaints Department. This site provides details on contacting IHG's customer care and filing complaints if necessary.

7. IHG Corporate Contacts

Find IHG's corporate contacts on their official website. Their Customer Service Contact Support page lists the following contact options: Toll-Free phone – 1-800-621-0555 (US), International phone – 44-2033-499179, and email address – [email protected]. These channels can help address specific concerns or obtain additional information.

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