Get In Touch With Georgia Power Customer Service: A Handy Guide

Reaching out to Georgia Power for assistance is straightforward. Knowing your options ensures you get the help you need swiftly.

Georgia Power is the largest subsidiary of Southern Company, one of the nation's largest generators of electricity. They provide vital services to millions of customers. Here’s how to contact Georgia Power customer service effectively.

Call on the Phone

The telephone remains a reliable method for resolving issues quickly. Georgia Power has several phone numbers available for different services.

General Customer Service: Call 1-888-660-5890 for billing questions, service issues, or general inquiries.
To Report an Outage: If there is a power outage, call 1-888-891-0938. This line operates 24/7.
Business Customers: For service tailored to business needs, call 1-888-655-5888.

Online Options

Georgia Power utilizes online tools for customer support.

Website: By visiting Georgia Power's website, you can chat with a virtual assistant, check your account, or submit a request through the 'Contact Us' section.

Snail Mail and In-Person Visits

Traditional methods are also available:

Snail Mail: You can send a letter to Georgia Power's headquarters. The mailing address can be found on their website.
In-Person: If you prefer face-to-face communication, local offices are available. Be sure to check the opening hours before visiting.

Mind the Hours

Customer service operates Monday through Friday, from 7 a.m. to 9 p.m. EST. Outage reporting is available 24/7.

Contacting Georgia Power customer service is easy with multiple options available. Whether you prefer calling, using the website, or visiting in person, you can choose the method that suits you best. Keep your account information handy for smoother service.

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