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How to Contact First Bank NJ Customer Service

First Bank NJ focuses on providing excellent customer service and support to its clients. Whether you have questions about your account, need help with online banking, or require assistance with any banking needs, there are several ways to contact First Bank NJ's customer service team.

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Published onSeptember 23, 2024
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How to Contact First Bank NJ Customer Service

First Bank NJ focuses on providing excellent customer service and support to its clients. Whether you have questions about your account, need help with online banking, or require assistance with any banking needs, there are several ways to contact First Bank NJ's customer service team.

Contact Information for First Bank NJ Customer Service

There are various ways to reach out to First Bank NJ's customer service team. Here are the different contact options available:

  1. Customer Service Call Center: For assistance, you can call the First Bank NJ Customer Service Call Center at (877) 821-2265. The Call Center operates during the following hours:

    • Monday-Friday: 5pm - 10pm
    • Saturday: 12pm - 5pm
    • Sunday: 9am - 5pm
  2. Online Contact Form: First Bank NJ offers an online contact form accessible on their Contact Us page. Fill in your name, email address, phone number, and message, then click submit. A team member will respond promptly.

  3. Telephone Banking: If you prefer banking services via phone, First Bank NJ has a Telephone Banking system called "On Call." You can use On Call 24/7 by calling 1-866-541-2426. The first time you use On Call, you will need to set up a Personal Identification Number (PIN).

Additional Resources and Support

First Bank NJ also provides resources to address common questions:

  1. FAQs: A comprehensive Frequently Asked Questions (FAQs) section is available on their website. It covers topics such as debit card usage, online and mobile banking, and account information. Access the FAQs on the FAQs page.

  2. Branch and ATM Locator: If you wish to visit a First Bank NJ branch or need an ATM, use the Branch & ATM Locator tool on their website. Find it through the Online Banking page under the "Branch & ATM Locator" section. This tool helps you locate the nearest branch or ATM.

Contacting First Bank NJ customer service is simple, with multiple options to suit your needs. Whether you call the Customer Service Call Center, use the online contact form, or access telephone banking through On Call, their knowledgeable team is ready to assist you. The FAQs and Branch & ATM Locator tool provide additional support for your banking requirements.

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