How to Contact Farmers & Merchants National Bank Customer Service

Farmers & Merchants National Bank (F&M Bank) focuses on providing excellent customer service to its clients. If you have a question, need assistance, or want to provide feedback, there are several ways to contact F&M Bank's customer service team.

Contacting F&M Bank

To reach F&M Bank's customer service, you can use the following options:

1. Phone Call

You can speak directly to a customer service representative by calling their dedicated phone number. Visit the F&M Bank contact page on their website to find the appropriate number for your inquiry. The customer care center is available on weekdays and Saturdays, except for bank holidays.

2. Online Contact Form

If you prefer written communication, fill out an online contact form. Visit the Contact Us page on the F&M Bank website and provide the required information, including your name, address, phone number, email address, and the best method of contact. Specify the type of account you have questions about or leave comments.

3. Secure Email

For specific inquiries or to send sensitive information, send a secure email to F&M Bank. You can find the secure email option on the F&M Bank contact page. This ensures the confidentiality and safety of your communication.

4. Visit F&M Bank in Person

For face-to-face interaction, visit one of the F&M Bank branch locations. To find the nearest branch, check the Locations page on their website, which provides the necessary information, including the address and zip code. A personal visit allows you to discuss your queries directly with a bank representative.

5. Mobile Banking & Online Services

F&M Bank provides mobile banking services. If you are enrolled in their Internet Banking service, Netteller, you can access Mobile Banking by enrolling through the Netteller platform. Mobile Banking lets you check your account balance, transfer funds, and pay bills on your smartphone or tablet.

If you have lost or had your debit card stolen, report it immediately by calling (800) 383-8000. To reach the Online Banking Help Desk, call (866) 923-5362 during normal business hours, Monday through Friday, from 8:30 am to 5:00 pm.

Farmers & Merchants National Bank is dedicated to providing a seamless customer service experience. By using the contact options outlined above, you can easily reach their customer service team to address any concerns or inquiries.

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