How to Contact City Bank Customer Service

City Bank aims to provide excellent customer service and ensure a smooth banking experience. If you have inquiries or need assistance with their services, there are several ways to contact City Bank's customer service team.

Contacting City Bank Customer Service via Phone

You can reach City Bank customer service directly by phone. Call their customer support number to speak with a representative who can assist with your queries or issues.

Toll-free number: 800-OUR-BANK (800-687-2265)
Availability:
- Monday to Friday: 8:00 a.m. - 6:00 p.m. CST
- Saturday: 9:00 a.m. - 1:00 p.m. CST

Online Support and Contact Form

City Bank provides online support and a contact form on their official website. Visit www.citybankwa.com and go to the "Contact Us" section. Fill out the form with your name, contact information, and a message. A customer service representative will review your submission and respond promptly.

Contacting City Bank Customer Service via Email

You can also reach City Bank's customer service team via email. Check the "Contact Us" page on their website for the designated email address. Compose your inquiry and send it to the provided address. A representative will review your email and get back to you.

In-Person Branch Visits

If you prefer face-to-face interactions, City Bank has several branch locations. Use the branch locator tool on their website to find the nearest branch. Check the branch hours before visiting to ensure they are open. Speaking with a representative in person allows for a more detailed conversation regarding your concerns or inquiries.

City Bank is dedicated to providing various ways to connect with their customer service team. Utilize these methods to get the assistance you need for a satisfying banking experience.

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