Getting in Touch with Chattanooga Gas Customer Service Made Easy

Need to connect with Chattanooga Gas? Reaching out for assistance is straightforward. Here’s how you can easily contact their customer service.

Phone Call

Calling customer service is simple. If you're within the service area, use this number: 866-643-4168. This will connect you to a representative who can assist with billing, service disruptions, and energy efficiency. Customer service is available from Monday to Friday, 7 AM to 8 PM Eastern Time.

For emergencies, Chattanooga Gas offers 24/7 support. If you smell gas or suspect a leak, call 911 first. Then, contact Chattanooga Gas at 866-643-4170.

Online

If you prefer online communication, you can visit the Contact Us page on the Chattanooga Gas website. Simply fill out the form with your information and question, and expect a prompt response.

Traditional Mail

You can also reach Chattanooga Gas by traditional mail. Here is the address:

Chattanooga Gas
P.O. Box 1700
Chattanooga, TN 37401-1700

Make sure to seal and stamp your envelope before sending it.

Pro Tips for a Smooth Experience

Keep your account number ready when calling. It helps speed up the process.
Clearly explain your concern for effective assistance.
Patience is key, whether on call or online.
If you're moving, contact them ahead of time to manage your gas service.

There are various ways to contact Chattanooga Gas customer service. Choose the method that suits you best and get the support you need.

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