How to Contact CBB Bank Customer Service

CBB Bank, also known as Commonwealth Business Bank, prioritizes providing excellent customer service. Whether you have inquiries, concerns, or need assistance, contacting CBB Bank's customer service team is straightforward. This article outlines the various channels you can use to reach them.

Contacting CBB Bank Customer Service - A Comprehensive Guide

1. Customer Call Center

CBB Bank's Customer Call Center assists with general inquiries or concerns. You can reach them at (213) 884-4200 or (888) 824-4222, Monday to Friday from 9:00 am to 5:00 pm (PST).

2. ATM / Debit Card Lost or Stolen

If you lose your ATM or debit card, act quickly. For lost or stolen cards, call CBB Bank's Customer Call Center at (213) 884-4200 during regular hours. If it's outside these hours, contact the 24/7 hotline at (800) 236-2442.

3. Telephone Banking

CBB Bank offers a Telephone Banking service for those who prefer banking over the phone. You can reach them at (877) 591-2265, available 24/7. This service allows you to access accounts, check balances, transfer funds, and more.

4. Online Banking

For online banking access, contact CBB Bank’s Online Banking support at (323) 988-3039 or (877) 522-2867, Monday to Friday from 9:00 am to 5:00 pm (PST). Their online platform allows you to view transactions, pay bills, and transfer funds conveniently.

5. Email

For non-urgent inquiries, you can email CBB Bank at [email protected]. Provide your queries or concerns, and the customer service team will respond with the assistance you need.

6. Branch Visit

CBB Bank has branch locations for personalized assistance. To find the nearest branch, visit their website. In person, you can discuss banking needs and resolve concerns with knowledgeable staff.

7. Complaints and Feedback

If you have complaints or feedback regarding CBB Bank’s services, you can submit them at any branch or use their online complaint form. For feedback, call (213) 884-4200 during business hours.

CBB Bank is dedicated to customer satisfaction and addresses concerns promptly to improve its services.

CBB Bank offers several ways to contact customer service, including their Customer Call Center, Telephone Banking, Online Banking, email, and branch visits. These options enhance the convenience of communicating with them.

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