How To Contact Customer Service at Bank of America

Contacting customer service is essential for resolving issues related to your accounts, billing, loans, or any banking service. If you use Bank of America, it's important to know the various ways to reach their customer service team.

Phone Support

Calling customer service is a direct way to get help. Bank of America offers several phone numbers for different services.

For general customer service regarding checking and savings accounts, call 1-800-432-1000.
For international calls, dial +1-315-724-4022.
Customer service is available Monday through Friday, 8 a.m. to 11 p.m. Eastern, and Saturday to Sunday from 8 a.m. to 8 p.m. Eastern.
For credit card inquiries or to report a lost card, call 1-800-732-9194, available 24/7.

Online Help

Bank of America provides online support through their website. You can log in to your account to chat with a virtual assistant or access the FAQ section for answers.

The Bank of America Mobile Banking app also offers customer service features. Users can chat and manage their accounts easily.

You can reach out to Bank of America on social media for quick questions. Consider tweeting @BofA_Help. Avoid sharing personal information publicly.

For email communication, use the secure messaging system available within online and mobile banking platforms.

Visit in Person

If you prefer face-to-face interaction, visit a local Bank of America branch. Staff are available to address your questions and assist with transactions. Use the Bank of America website to find the nearest branch or ATM.

Accessibility for All

Bank of America is committed to accessibility. Customers with hearing or speech impairments can contact TDD/TTY services at 1-800-288-4408.

Bank of America offers various ways to get customer service. Choose the contact method that fits your needs and protects your personal information.

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