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How to Contact Baker Boyer Bank Customer Service

Baker Boyer Bank provides various channels for customers to reach out to their customer service team. Whether you have questions or need assistance, contacting Baker Boyer Bank is a straightforward process.

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Published onSeptember 6, 2024
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How to Contact Baker Boyer Bank Customer Service

Baker Boyer Bank provides various channels for customers to reach out to their customer service team. Whether you have questions or need assistance, contacting Baker Boyer Bank is a straightforward process.

Contact Information

Baker Boyer Bank offers several ways to communicate with their customer service team. Here are the methods available:

1. Phone

For direct assistance, you can call Baker Boyer Bank's customer service hotline. The local phone number is 509-525-2000, and the toll-free number is 800-234-7923. Customer service representatives are available on weekdays from 9:00 am to 5:00 pm. If your inquiry involves digital banking, you can also reach the Digital Banking Department at the same numbers.

2. Email

You can email Baker Boyer Bank’s customer service for general inquiries or non-account specific questions at [email protected]. Do not send sensitive or personal account information via email. For digital banking or account-specific queries, contact the Digital Banking Department at [email protected].

3. Chat Support

Baker Boyer Bank offers a chat support feature called "Conversations." This allows you to connect with a customer support representative in real-time. To access the chat support, visit the Baker Boyer Bank website at https://www.bakerboyer.com/personal-banking/digital-banking/conversations.

4. In-Person

For face-to-face interaction, visit any Baker Boyer Bank branch location. There are multiple branches available where you can meet directly with a Personal Banker for assistance. To find the nearest branch, visit their official website and navigate to the "Locations" page.

5. Frequently Asked Questions (FAQs)

Baker Boyer Bank provides a comprehensive list of frequently asked questions on their website. This resource covers common topics such as online banking, loans, and account management, and can help answer many common queries.

Choosing the Right Contact Method

Select the appropriate contact method based on your needs. For urgent issues, calling the customer service hotline is recommended for immediate support. If you prefer written communication, use email. The chat support feature is suitable for quick questions.

For general information, browsing through the FAQs may answer common inquiries, saving you time.

When contacting customer service, provide relevant information and be clear about your query. This will help the representatives assist you efficiently.

Baker Boyer Bank’s commitment to customer satisfaction is reflected in their multiple customer service contact options.

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