How to Contact Astor and Black Customer Service
Need to reach Astor and Black? They are known for their bespoke tailoring and exceptional craftsmanship. Whether you have inquiries, need assistance, or want feedback or clarification on their return policy, getting in touch with their customer service team is simple. Here’s how you can do it:
Emailing Astor and Black’s customer service is a flexible option. It allows you to detail your issue or question and gives you a written record of communications. You can email them at [email protected].
When writing your email, keep the subject line clear and concise. Include all relevant information, such as your order number and the specifics of your inquiry or issue. Allow 24-48 business hours for a response, as they aim to reply promptly.
Return Policy
Knowing the return policy is essential, especially for custom items. Details of Astor and Black's return policies are not widely shared due to the customized nature of their products. If you receive an item you wish to return, reach out to customer service via email or phone. Provide your order number and the reason for your return.
When inquiring about the return policy, clarify whether you are asking about an open box return or holiday return, as policies may differ during peak seasons.
Contacting Astor and Black’ customer service is straightforward. Look for their phone number in your order documentation for real-time communication. For non-urgent inquiries or to keep a written record, emailing [email protected] is recommended. Always have your order details ready for reference and clarify any return policy questions to stay informed.
