Contacting Antigua Apparel Customer Service
Antigua Apparel offers a range of sports and lifestyle apparel that combines style and comfort. Customers may have questions about orders or return policies. Reaching out to Antigua Apparel's customer service is straightforward via phone or email. This guide will help you navigate the contact methods and summarize their return policy.
Contacting by Phone
The quickest way to connect with Antigua Apparel's customer service is by phone. This allows for immediate communication and quick resolutions.
For inquiries within the United States, customers can call the toll-free number: 1-800-ANTIGUA (1-800-268-4824). The customer service lines are available during business hours, typically Monday through Friday, from 9:00 AM to 5:00 PM (MST). Make sure to call during these hours for assistance.
Prepare for your call by having relevant information ready, such as your order number, product details, and contact information. This will help the customer service team assist you more effectively.
Contacting by Email
For those who prefer written communication or need to reach customer service outside of business hours, email is a good option. Antigua Apparel's customer service email address is: [email protected].
When sending your email, include a clear subject line, such as "Open Box Return Inquiry" or "Holiday Return Policy Question." In the body, detail your inquiry, provide your order number if needed, and attach any relevant documents or photos.
Email communication provides a written record of your correspondence. Allow a day or two for a response. For urgent matters, calling is the better choice.
Return Policy
Knowing Antigua Apparel's return policy is important if you plan to return an item. Their policies aim to be fair and accommodating, so it's vital to understand the specifics.
Open Box Returns
Open box items refer to products returned after the packaging has been opened. Antigua Apparel allows returns of unused merchandise within 30 days of receipt, provided the items are in their original condition. It's best to contact customer service for detailed guidance on returning open-box items.
Holiday Return Policy
Be aware of the holiday return policy, especially when buying gifts. Antigua Apparel may extend the standard return period during holidays to accommodate gift exchanges and returns. Specific terms can vary, so checking with customer service for current holiday return policy guidelines is advisable.
For general return information, customers can visit the Returns and Exchanges section on Antigua Apparel's official website, typically found in the footer or through the search function.
Antigua Apparel offers accessible customer service options via phone and email. Remember their return policies for open box and holiday returns, and feel free to contact customer service for assistance.